Terms of Service

Affiliate Disclosure

Onsen Experiences contains affiliate links to Viator, a Viator company. We earn a commission when users click our links and complete bookings on Viator. This commission comes at no additional cost to the user.

Our editorial content is not influenced by affiliate relationships. We list and recommend venues based on our own assessment criteria, independent of commission rates. We do not receive compensation for editorial content decisions.

Content Accuracy

Onsen Experiences strives for accuracy in its venue listings, pricing information, and onsen etiquette guidance. However, venue policies — including tattoo policies, pricing, operating hours, and availability — change. We verify information periodically, but cannot guarantee it is current at the moment of your visit.

Before booking, we strongly recommend confirming venue details directly with the venue or through Viator's booking page. Onsen Experiences is not responsible for experiences that differ from what is described on this site due to policy changes or information inaccuracies beyond our reasonable control.

No Guarantee of Availability

Listing a venue on Onsen Experiences does not constitute a guarantee of availability, booking access, or pricing. Viator's booking platform is the authoritative source for real-time pricing and availability. Prices listed on this site are indicative only.

User Responsibilities

You are responsible for ensuring your own compliance with onsen venue rules, local laws, and travel requirements. This includes: visa requirements for Japan, travel insurance, onsen-specific rules (tattoo policies, age restrictions, health conditions), and any documentation required for international travel.

External Links

Onsen Experiences links to external sites, including Viator and venue booking pages. We are not responsible for the content, privacy practices, or user experience of external sites. Use external links at your own discretion.

Limitation of Liability

Onsen Experiences is provided "as is." We make no warranties, express or implied, about the completeness or accuracy of information on this site. In no event will Onsen Experiences be liable for any loss or damage arising from your reliance on information provided on this site or from affiliate links.

Governing Law

These terms are governed by the laws of Singapore. Any disputes arising from use of this site shall be subject to the exclusive jurisdiction of Singapore courts.

Contact

Questions about these terms: hello@onsenexperiences.com.